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REFUNDS & RETURNS POLICY

Yarra Valley Hunting & Recreation offers returns & refunds in line with the Australian Consumer Law.

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We are not required to provide a refund or replacement if you change your mind.

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But you can choose a refund or exchange if an item has a major problem.

 

This is when the item:

 

  • has a problem that would have stopped someone from buying the item if they had known about it

  • is unsafe

  • is significantly different from the sample or description

  • doesn’t do what we said it would, or what you asked for and can’t be easily fixed.

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Alternatively, you can choose to keep the item and we will compensate you for any drop in value. If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.

 

Please keep your proof of purchase—e.g. your receipt.

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For more information on your rights & responsibilities please visit the ACCC website.

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